Privacy policy

Last updated: September 22, 2026

Coast to Coast Pickleball ("we," "us," or "our") operates www.coasttocoastpickleball.com. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

Information you give us. When you place an order, create an account, sign up for our newsletter, contact us, or apply to our ambassador program, we collect what you provide: your name, email address, shipping and billing address, phone number, and payment details. Payment card numbers are handled by our payment processors and are never stored on our systems.

Information collected automatically. When you visit our site, we and our service providers automatically collect device and usage information such as your IP address, browser type, pages viewed, referring site, and how you interact with the site. We collect this using cookies, pixels, and similar technologies.

How we use your information

We use your information to process and ship your orders, send order and shipping confirmations, respond to your questions, run our ambassador and affiliate program, send marketing emails you've opted into, improve our site and products, prevent fraud, and comply with legal obligations.

Who we share it with

We don't sell your personal information. We share it only with service providers who help us run the store:

  • Shopify, which hosts our store and processes checkout.
  • Printify and its print partners, who produce and ship your order and receive your name and shipping address for that purpose.
  • Payment processors (such as Shopify Payments, PayPal, or Shop Pay) to process payments.
  • Shipping carriers to deliver your order.
  • Email and marketing tools to send messages you've opted into.
  • Analytics and advertising partners, including Google, Meta (Facebook and Instagram), Pinterest, and TikTok, which use cookies and pixels to measure site traffic and show you relevant ads.
  • Affiliatly, which runs our ambassador and affiliate program.

We may also disclose information if required by law or to protect our rights, our customers, or others.

Cookies and advertising

Our site uses cookies to keep your cart working, remember your preferences, and understand how the site is used. Advertising partners may use cookies to show you ads based on your visits to our site and others. You can opt out of interest-based advertising through the Digital Advertising Alliance at optout.aboutads.info, and you can control cookies through your browser settings. Blocking cookies may affect how the site works.

Marketing emails

If you sign up for our newsletter or opt in at checkout, we'll send you emails about new designs and promotions. You can unsubscribe at any time using the link at the bottom of any email.

Your choices and rights

You can access, update, or delete your account information by logging into your account or contacting us. Depending on where you live, you may have rights to request a copy of the personal information we hold about you, ask us to correct or delete it, or opt out of certain uses. To make a request, email info@coasttocoastpickleball.com. We'll respond within the time required by applicable law.

Data retention

We keep order information for as long as needed to fulfill orders, handle any issues, and meet tax and accounting requirements. We keep marketing contact information until you unsubscribe.

Security

We use industry-standard safeguards, including SSL encryption, to protect your information. No method of transmission over the internet is completely secure, so we can't guarantee absolute security.

Children

Our site is not directed at children under 13, and we don't knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. We'll post the updated version here with a new "last updated" date.

Contact us

Coast to Coast Pickleball 2315 Krause Ct., Heath, TX 75126 info@coasttocoastpickleball.com (714) 883-0359